Sexo Ferramenta online: Sexo Ferramenta News!

NOTICEBOARD

Delivery Dates (except Public Holidays):-

Monday
Wednesday
Friday

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How To Order :-

1. Fill up your details as below,

Name:
Contact:
Address:
Item/Code:

2. E-mail to sexoferramenta@gmail.com

3. Confirmation will be sent to your e-mail within 24 hours.

4. For any enquiries, e-mail us anytime and we will get back to you ASAP! Our moderators are always on their toes to serve you better.

5. Your orders will be sent once payment is received.

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Payment Method

Online Banking(Maybank / Cimb )
(Fund Transfer)
Provide me with the exact transaction time, date, amount & reference number as the bank does not tell who the payor is.

Cash Deposit Machine
Provide me with the time, date, amount & branch. Please make sure you keep the receipt as I may need you to validate your payment by e-mail.
Shipping Rates

Pos Laju
Peninsular Malaysia - RM6

Sabah & Sarawak - RM8

Please make sure your address is stated correctly. (We will not be held responsible for lost parcels and there will strictly be no refunds)

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FAQ

1. Are the item displayed ready on-hand or do I have to wait once I place an order?

All items displayed are ready stock and NOT pre-orders. Once payment is made for an item, it will be sent on the next delivery date.

2. How do I make payment?

Once your Order Form is processed, confirmation will be sent to you via e-mail with the banking details. Payments can be made through Online Banking or Cash Deposit machines at any Maybank/Cimb branch. *Maybank/Cimb Cash Deposit machines does not accept RM5 or RM1 notes, therefore your change will be included in your parcel.

3. How long does it take for my parcel to arrive once it is sent?

For most areas it usually takes one working day. Kindly refer to www.poslaju.com.my with your postcode.

4. I did not receive my parcel, what do I do?

If your parcel does not arrive after 3 days, kindly contact 1300-300-300 with the tracking number provided to trace your parcel. All Pos Laju parcels required a signature upon receival therefore if there are no recipients, a notice will be left at your letter box to arrange for a second delivery. *Pos Laju does not allow a third delivery, therefore please make sure someone is there to receive your parcel, if not it has to be collected at the nearest Pos Office in your area.

5. Why is there an additional charge for postage?

Postage charges are a one-time charge no matter how many items you purchase at a go, therefore we do not include these charges in the prices of our items as it would be unfair for customers to pay double if they were to purchase 2 items or more. *Postage charges goes solely to Pos Laju, we do not earn off it.

6. Can I opt for registered post or normal postage instead of Pos Laju/Pos Express, which is less costly?

We strongly DO NOT recommend using registered post or normal postage as they do not provide a tracking number. Pos Laju/Pos Express is the fastest and safest method of delivering your orders to your doorsteps with a peace of mind.

7. Can I reserve an item and for how long?

We do not allow reservation as we operate on a first come, first served basis. If payment is not remitted within 3 days of confirmation, the item will be released.

8. I purchased the wrong item / size Can I make an exchange?

Items sold are not exchangeable or refundable. Kindly make sure you have stated the correct size/item before submitting your Order Form.

9. Can I purchase a Reserved item?

Once confirmation is sent, an item will be placed under Reserved status. During this 3 days period, this item will not be available to public. However, if payment is not made after 3 days, reserved items will be released to the next interested buyer in line.

10. Can I purchase a Sold Out item?

Re-stocks are subjected to availability from the supplier. Therefore if it is stated Not Re-Stock able, any inquiries regarding it will be replied with a standard answer.

11. Can I get a discount?

We spend a lot of time and effort in sourcing for the best quality and affordable items. Our prices are always kept at minimal therefore any request for discounts will not be entertained.

Please make sure your address is stated correctly. (We will not be held responsible for lost parcels and there will strictly be no refunds)

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Thursday, April 23, 2009

Sexo Ferramenta News!

Beware of SCAM!!

SexoFerramenta only accept orders by corresponding with email address sexoferramenta@gmail.com.Please do not give any personal or banking details to other emails other than stated above. ONLY bank in to our recognized bank account as below and NO others:

Maybank 158417013954 and CIMB 04060063053521

Delivery Guarantee